Achmad Bayhaqy

Information Technology Manager — Data & AI

Mar 2026 — Present · previously IT Data Associates Manager (Jan 2024 — Feb 2026)

Architect and govern the enterprise IT, data, and AI strategy for a 7-country, 3,000+ store retail ecosystem. Lead and mentor a core team of data engineers and analysts serving 15+ business stakeholder groups across Operations, Merchandise, Supply Chain, Audit, HR, Finance, COE, and Marketing — while overseeing infrastructure, security, and automation initiatives.

• Champion Agentic AI transformation across a multi-vendor stack — Microsoft Foundry, AWS Bedrock, Google Vertex AI, Claude AI, and Gemini.
• Lead AI Data Agent (MCP) deployment and CRISP-DM MLOps for demand forecasting and predictive modelling across merchandising and supply chain.
• Delivered 60%+ cloud cost reduction by migrating to a modern Microsoft Fabric lakehouse; 50%+ faster reporting through Direct Lake medallion architecture.
• Governed data access for 500+ users across 7+ countries through RLS / CLS / OLS models spanning 500+ brands.
• Sustain 99.9%+ uptime SLA for mission-critical reporting; define long-term roadmap to decommission legacy systems.

Tenaga Ahli Sistem Kemaslahatan — Welfare System Expert

Spearheaded the digitalisation of the Welfare Management System (SIM Kemaslahatan), migrating manual Excel-based workflows into a centralised Laravel web application.

• Defined system requirements and architectural solutions; ensured successful project delivery with the development team.
• Conducted stakeholder training and onboarding for BPKH officials, members of the Indonesian Parliament (DPR), and partner foundations / NGOs.
• Built near-real-time internal reporting from PostgreSQL to Google Sheets via 15-minute cron jobs, enriched with Google Apps Script and visualised in Looker Studio.

Assistant Tenaga Ahli Sistem Produksi — Production Systems Expert Assistant

• Conducted strategic assessments and provided technical recommendations for production system implementation at new server sites.
• Benchmarked technology solutions and collaborated on scalable system architectures based on rigorous technology evaluations.

Lecturer in Data Science

Designed project-based curricula in Machine Learning, LLMs (GPT, Gemini, Hugging Face Transformers), MLOps, and web frameworks (Streamlit, Gradio, Flask, FastAPI). Mentored 20+ students through end-to-end ML projects from prototyping to deployment on Hugging Face Spaces and Streamlit Cloud.

• Supervised three capstone tracks: real-time news sentiment analysis, Google Play Store review sentiment, and real-time stock price forecasting (LSTM).
• Published academic research in NLP, sentiment analysis, and recommendation systems — SINTA ID 6762248, ~196 Google Scholar citations.

IT Associate Manager — Infrastructure

Mar 2023 — Dec 2023 · previously IT Technical Lead (Feb 2019 — Feb 2023) and earlier roles (2014 — 2019)

• Delivered enterprise infrastructure projects: SolarWinds NCM, HCL BigFix, CrowdStrike, SOTI MobiControl, Trend Micro Mobile Security, Fortigate / FortiToken, BMC Asset Management.
• Built Power BI dashboards for IT asset management and BMC ticketing; implemented RPA workflows using UiPath.
• Led R&D and delivery of IBM QRadar Security Intelligence, HCL BigFix endpoint management, and Smart Mikrotik.
• Reconfigured network and IT infrastructure for MAPActive Thailand; implemented VPN IP Sec (Fortigate HO to Mikrotik) for Starbucks stores; supported 1,500+ PCs across all MAP stores.

IT Project Engineer · Assistant Instructor · ATM Operations

IT Project Engineer at PT. Kahar Duta Sarana (2013 — 2014): rolled out ETP application upgrades and database migrations across all MAP stores nationwide. Assistant Instructor at Bina Sarana Informatika (2013): taught networking, Windows Server administration, virtualisation, and C# programming. ATM Operations at PT. Armorindo Artha (2010 — 2012): monitored ATM operations for BCA, BII, Mandiri, and Bank DKI; coordinated vendor resolution (Hyosung, Diebold, Wincor).